❌ I Received the Wrong Item or Something Is Missing. What Do I Do?Updated 2 months ago

Oh no—we definitely want to make this right for you. 💛🐾

If you received the wrong item or something is missing from your order, please reach out to us at [email protected] or through our Contact Us form, and our team will be happy to help resolve it as quickly as possible.

Just a quick note: all claims for incorrect or missing items must be submitted within 18 days from the date your order is marked as delivered.

We’re here to help get everything sorted so your Lane&Leash goodies can be enjoyed exactly as they should be—no stress, just happy mail. 🎉